eConsumer

Features eConsumer

Do you receive community aged care or disability services?
eConsumer lets you or your family monitor your service appointments.
If you are a care recipient, the eConsumer App can be installed on your mobile phone or tablet, allowing you to:• Monitor your care appointments via a daily calendar• Identify who will be delivering the service and what time, for security purposes• Make comments regarding the service delivered and/or the performance of the staff memberIf you are a family member, the eConsumer App allows you keep track of your loved ones’ appointments for care delivery, offering access to:• Scheduled appointments and planned services • View services that are completed and/or not delivered• How your loved one rates the service and the staff member delivering the service• Service changes